Network status link light never flashes.

NOTE: The network status light is supposed to flash when there is network activity.

Cause

Solution

 

 

No active network is detected.

Check cabling and network equipment for proper connection.

 

 

Network controller is not set up properly.

Check for the device status within Windows, such as Device

 

Manager for driver load and the Network Connections applet

 

within Windows for link status.

 

To access Device Manager in Windows 7, click Start, select

 

Control Panel, and then select Device Manager.

 

To access Device Manager in Windows 8, from the Start

 

screen, type c, select Control Panel from the list of

 

applications, and then select Device Manager.

 

 

Network controller is disabled.

1. Run Computer Setup and enable network controller.

 

2. Enable the network controller in the operating system

 

using Device Manager.

 

To access Device Manager in Windows 7, click Start,

 

select Control Panel, and then select Device

 

Manager.

 

To access Device Manager in Windows 8, from the Start

 

screen, type c, select Control Panel from the list of

 

applications, and then select Device Manager.

 

 

Network driver is not properly loaded.

Reinstall network drivers.

 

 

System cannot autosense the network.

Disable auto-sensing capabilities and force the system into the

 

correct operating mode.

 

 

Diagnostics reports a failure.

 

 

 

Cause

Solution

The cable is not securely connected.

Ensure that the cable is securely attached to the network connector and that the other end of the cable is securely attached to the correct device.

The cable is attached to the incorrect connector.

Ensure that the cable is attached to the correct connector.

 

 

There is a problem with the cable or a device at the other end

Ensure that the cable and device at the other end are

of the cable.

operating correctly.

 

 

Network controller interrupt is shared with an expansion

Under the Computer Setup Advanced menu, change the

board.

resource settings for the board.

 

 

The network controller is defective.

Contact an authorized service provider.

 

 

Solving Network Problems 173

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HP Pro 6305 manual Network status link light never flashes Cause Solution, Diagnostics reports a failure Cause Solution