Table 10-1Numeric Codes and Text Messages (continued)

Control panel message

Description

Recommended action

 

 

 

103-System Board Failure

DMA or timers.

1. Clear CMOS. (See Appendix B,

 

 

Password Security and Resetting CMOS

 

 

on page 199.)

 

 

2. Remove expansion boards.

 

 

3. Replace the system board.

 

 

 

110-Out of Memory Space for Option ROMs

Recently added PCI expansion card contains

1. If a PCI expansion card was recently

 

an option ROM too large to download

added, remove it to see if the problem

 

during POST.

remains.

 

 

2. In Computer Setup, set Advanced >

 

 

Device Options > NIC PXE Option

 

 

ROM Download to DISABLE to

 

 

prevent PXE option ROM for the internal

 

 

NIC from being downloaded during

 

 

POST to free more memory for an

 

 

expansion card's option ROM. Internal

 

 

PXE option ROM is used for booting

 

 

from the NIC to a PXE server.

 

 

 

162-System Options Not Set

Configuration incorrect.

Run Computer Setup and check the

 

RTC (real-time clock) battery may need to

configuration in Advanced > Onboard

 

Devices.

 

be replaced.

 

 

 

 

Reset the date and time under Control

 

 

Panel. If the problem persists, replace the

 

 

RTC battery. See the Removal and

 

 

Replacement section for instructions on

 

 

installing a new battery, or contact an

 

 

authorized dealer or reseller for RTC battery

 

 

replacement.

163-Time & Date Not Set

Invalid time or date in configuration memory.

 

RTC (real-time clock) battery may need to

 

be replaced.

Reset the date and time under Control Panel (Computer Setup can also be used). If the problem persists, replace the RTC battery. See the Removal and Replacement section for instructions on installing a new battery, or contact an authorized dealer or reseller for RTC battery replacement.

163-Time & Date Not Set

CMOS jumper may not be properly installed.

Check for proper placement of the CMOS

 

 

jumper if applicable.

 

 

 

164-MemorySize Error

Memory amount has changed since the last

Press the F1 key to save the memory

 

boot (memory added or removed).

changes.

 

 

 

 

164-MemorySize Error

Memory configuration incorrect.

1.

Run Computer Setup or Windows

 

 

 

utilities.

 

 

2.

Make sure the memory module(s) are

 

 

 

installed properly.

 

 

3.

If third-party memory has been added,

 

 

 

test using HP-only memory.

 

 

4.

Verify proper memory module type.

 

 

 

 

188 Chapter 10 POST Error Messages