Cannot connect to network server when attempting Remote System Installation.

Cause

Solution

The network controller is not configured properly.

Verify Network Connectivity, that a DHCP Server is present, and that the Remote System Installation Server contains the NIC drivers for your NIC.

System setup utility reports unprogrammed EEPROM.

Cause

Solution

 

 

Unprogrammed EEPROM.

Contact an authorized service provider.

 

 

Solving Memory Problems

If you encounter memory problems, some common causes and solutions are listed in the following table.

CAUTION: Power may still be supplied to the DIMMs when the computer is turned off (depending on the Management Engine (ME) settings). To avoid damage to the DIMMs or the system board, you must unplug the computer power cord before attempting to reseat, install, or remove a memory module.

For those systems that support ECC memory, HP does not support mixing ECC and non-ECC memory. Otherwise, the computer will not boot the operating system.

NOTE: The memory count will be affected by configurations with the Management Engine (ME) enabled. The ME uses 8MB of system memory in single channel mode or 16MB of memory in dual- channel mode to download, decompress, and execute the ME firmware for Out-of-Band (OOB), third- party data storage, and other management functions.

Table 8-12Solving Memory Problems

System will not boot or does not function properly after installing additional memory modules.

Cause

Solution

 

 

A memory module is not installed in the DIMM1 or XMM1

Ensure that a memory module is installed in the DIMM1 or

socket.

XMM1 socket on the system board. This socket must be

 

populated with a memory module.

 

 

Memory module is not the correct type or speed grade for the

Replace module with the correct industry-standard device for

system or the new memory module is not seated properly.

the computer. On some models, ECC and non-ECC memory

 

modules cannot be mixed.

 

 

Out of memory error.

 

 

 

Cause

Solution

You have run out of memory to run the application.

Check the application documentation to determine the memory requirements.

Solving Memory Problems 175