Polycom 2000/4000 manual To select the default Conference IVR Service, IVR Service button, 13-32

Chapter 13-IVR Services

Setting a Conference IVR Service or Entry Queue IVR Service as the Default Service

The first Conference IVR Service and Entry Queue IVR Service are automatically selected by default. The IVR Services (Conference and Entry Queue) shipped with the system are also set as default. If additional Conference IVR Services and Entry Queue IVR Services are defined, you can set another service as the default for each service type.

To select the default Conference IVR Service:

In the IVR Services list, select the Conference IVR Service to be defined as the default, and then click the Set Default Conference

IVR Service ( ) button.

Alternatively, in the IVR Services list, right-click the Conference IVR Service and then select Set Default Conference IVR Service.

The IVR Service appears in bold, indicating that it is the current default service.

To select the Default Entry Queue IVR Service:

In the IVR Services list, select the Entry Queue IVR Service to be defined as the default, and then click Set Default Entry Queue IVR Service () button.

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