Polycom RMX 2000/4000 Administrator’s Guide

When the caller enters the Dial One digit as the destination number prefix, the CMA replaces this digit with the MCU prefix in the Gatekeeper and the ID of the Gateway Profile. For example, the calling participant can enter 99251444, where 9 is the digit that is used as the MCU prefix registered in gatekeeper and is replaced by the gatekeeper with * and the Gateway Profile ID (for example, *2000) as defined in the Dialing Rule.

For more details on Dialing Rules definition in the CMA, see the Polycom CMA System Operations Guide, “Dial Rule Operations”.

Connection Indications

During the connection process to the other endpoints, the system displays on the calling participant’s screen the called number and the connection status.

A Maximum of 32 characters can be displayed for connection indications. If the displayed information is longer than 32 characters the text is truncated.

If the system dials out to only one destination endpoint, the dialed number is not shown, only the connection status.

If the destination endpoint is ISDN, the system displays the connection progress in percentages, where the percentages represent various stages in the connection process as follows:

Up to 60% the connection of the ISDN channels (up to 30 channels can be connected when E1 is used for the connection).

60% - 80% BONDING stage

80% - 90% Capability exchange stage

90% - 99% Media connection stage

Once the call is completed, the indications are cleared.

If the call is not completed after trying all possible protocols, the system displays the number that was dialed on the calling endpoint’s screen and one of the following causes:

Busy - the far endpoint is in another call. In such a case, the system does not try to connect using another communication protocol.

Rejected - the far endpoint has rejected the call. In such a case, the system will try to connect using another communication protocol.

15-9

Page 429
Image 429
Polycom 2000/4000 manual Connection Indications, 15-9