Polycom RMX 2000/4000 Administrator’s Guide

Participant Alerts List

The Participant Alerts list contains all the participants who are currently waiting for operator assistance.

Participants are automatically added to the Participants Alerts list in the following circumstances:

The participant fails to connect to the conference by entering the wrong conference ID or conference password and waits for the operator’s assistance

The participant requests Operator’s Assistance during the ongoing conference

This list is used as reference only. Participants can be assisted and moved to the Operator conference or the destination conference only from the Participants list of the Entry Queues or ongoing conference where they are awaiting assistance.

The participants are automatically removed from the Participant Alerts list when moved to any conference (including the Operator conference).

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Polycom 2000/4000 manual Participant Alerts List