Polycom manual Polycom RMX 2000/4000 Administrator’s Guide

Polycom RMX 2000/4000 Administrator’s Guide

If this Conference ID is not registered in the database, the conference cannot be started and this participant is disconnected from the Entry Queue.

5The external database contains a list of participants (users), with their assigned parameters. Once a participant is identified in the database (according to the conference ID), his/her parameters (as defined in the database) can be sent to the MCU in the same response granting the participant the right to start a new ongoing conference. These parameters are:

—Conference Name

—Conference Billing code

—Conference Password

—Chairperson Password

—Conference Information, such as the contact person name. These fields correspond to Info 1, 2 and 3 fields in the Conference Properties - Information dialog box.

—Maximum number of participants allowed for the conference

—Conference Owner

These parameters can also be defined in the conference Profile. In such a case, parameters sent from the database overwrite the parameters defined in the Profile. If these parameters are not sent from the external database to the MCU, they will be taken from the Profile.

6A new conference is started based on the Profile assigned to the Entry Queue.

7The participant is moved to the conference.

If no password request is configured in the Conference IVR Service assigned to the conference, the participant that initiated the conference is directly connected to the conference, as its chairperson.

If the Conference IVR Service assigned to the conference is configured to prompt for the conference password and chairperson password, without external database authentication, the participant has to enter these passwords in order to join the conference.

To enable this workflow, the following components must be defined in the system:

•A Conference IVR Service with the appropriate prompts. If conference access is also validated with the external database

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