Polycom RMX 2000/4000 Administrator’s Guide
B-7
Gatekeeper failure Possible reasons for the Gatekeeper failure:
•Failed to register to altern ate Gatekeeper.
•Gatekeeper discovery state.
- Check GK IP address (GUI, ping)
•Gatekeeper DNS Host name not found.
•Gatekeeper Registration Timeout.
•Gatekeeper rejected GRQ due to invalid revisi on.
•Gatekeeper rejected GRQ due to resource
unavailability.
•Gatekeeper rejected GRQ due to Terminal Exclusion.
•Gatekeeper rejected GRQ due to unsupported
feature.
•Gatekeeper rejected GRQ. Reason 18.
•Gatekeeper rejected RRQ due to Discovery
Required.
•Gatekeeper rejected RRQ due to duplicate alias.
- Check duplicate in aliases or in prefixes
•Gatekeeper rejected RRQ due to Generic Data.
•Gatekeeper rejected RRQ due to invalid alias.
•Gatekeeper rejected RRQ due to invalid call
signaling address.
•Gatekeeper rejected RRQ due to invalid endpoint ID.
•Gatekeeper rejected RRQ due to invalid RAS
address.
•Gatekeeper rejected RRQ due to invalid revision.
•Gatekeeper rejected RRQ due to invalid state.
Table B-1 Alarms (Continued)
Alarm Code Alarm Description