Polycom 2000/4000 manual Retrieving and Archiving Conference CDR Records, 14-7, Support Support

Polycom RMX 2000/4000 Administrator’s Guide

Retrieving and Archiving Conference CDR Records

To retrieve and archive CDR records:

1To retrieve a single CDR record, right-click the record to retrieve and then select the required format (as detailed in Table 14-2). Alternatively, select the record to retrieve, and then click the appropriate button on the toolbar (as detailed in Table 14-2).

To retrieve multiple CDR records simultaneously, use standard Windows multi-selection methods.

Table 14-2Conference Information Retrieval Options

Menu Option	Button	Action
Retrieve		Retrieves the conference information as
		unformatted data into a file whose
		extension is .cdr.
Retrieve		Retrieves the conference information as
Formatted XML		formatted text into a file whose
		extension is .xml.
		Note: Viewed when logged in as
		SUPPORT; SUPPORT
Retrieve		Retrieves the conference information as
Formatted		formatted text into a file whose
		extension is .txt.

The Retrieve dialog box opens.

The dialog box displays the names of the destination CDR files.

2Select the destination folder for the CDR files and then click OK.

If the destination file already exists, you will be asked if you want to overwrite the file or specify a new name for the destination file. The files are saved to the selected folder.

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