Polycom 2000/4000 manual 15-13

Polycom RMX 2000/4000 Administrator’s Guide

3In the Conference IVR Service Name field, enter a name that will identify this service as a gateway IVR service.

4Define the IVR Service Global parameters (it is recommended to use the system defaults). For more details, see RMX 2000 Administrator’s Guide, "Conference IVR Service Properties - Global Parameters” on page 13-9.

5When defining a gateway IVR Service, the following options should remain disabled:

—Welcome Messages (in the Conference IVR Service - Welcome dialog box).

—Chairperson Messages (in the Conference IVR Service - Conference Chairperson dialog box).

—Password Messages (in the Conference IVR Service - Conference Password dialog box)

6Click the General tab.

The General dialog box lists messages that are played during the conference. These messages are played when participants or the conference chairperson perform various operations or when a change occurs.

7To assign the appropriate audio file to the message type, click the appropriate table entry, in the Message File column. A drop-down list is enabled.

8From the list, select the audio file to be assigned to the event/ indication.

9Repeat steps 7 and 8 to select the audio files for the required messages.

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