Polycom RMX 2000/4000 Administrator’s Guide

Volume Control of IVR Messages, Music and Roll Call

The volume of IVR music, IVR messages and Roll Call is controlled by the following system flags:

IVR_MUSIC_VOLUME

IVR_MESSAGE_VOLUME

IVR_ROLL_CALL_VOLUME

To control the volume of IVR music, messages and Roll Call:

Modify the values of the System Flags listed in Table 13-13by clicking the menu Setup > System Configuration.

If these flags do not appear in the System Flags list, they must be manually added.

For more information see "Modifying System Flags” on page 16-5.

Table 13-13System Flags – IVR Volume Control

Flag

Description

 

 

IVR_MUSIC_VOLUME

The volume of the IVR music played

 

when a single participant is connected to

 

the conference varies according to the

 

value of this flag.

 

Possible value range: 0-10 (Default: 5).

 

0

– disables playing the music

 

1

– lowest volume

 

10

– highest volume

 

 

IVR_MESSAGE_VOLUME

The volume of IVR messages varies

 

according to the value of this flag.

 

Possible value range: 0-10 (Default: 6).

 

0

– disables playing the IVR messages

 

1

– lowest volume

 

10

– highest volume

 

Note: It is not recommended to disable IVR

 

messages by setting the flag value to 0.

 

 

 

13-45

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Polycom 2000/4000 manual Volume Control of IVR Messages, Music and Roll Call, 13-45, Ivrmusicvolume, Ivrmessagevolume