Polycom RMX 2000/4000 Administrator’s Guide

Performing Diagnostics

To run Diagnostics on a Hardware Component:

Shown is the Diagnostic mode on the RMX 4000. The procedures are identical for the RMX 2000.

1In the list pane toolbar, click the Diagnostic Mode ( ) button.

The RTM-IP 4000 and CNTL 4000 components indicate a status of “Diagnostics”; the MPM+ cards indicate “Resetting”. After resetting, the MPM+ cards will also indicate “Diagnostics” status.

2Right-click one of the hardware components indicating “Diagnostics” in the status column and select Diagnostic from the drop-down menu.

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Polycom 2000/4000 manual Performing Diagnostics, To run Diagnostics on a Hardware Component, 18-23