Polycom 2000/4000 manual 13-6, Message Message Type Category

Chapter 13-IVR Services

Audio files are uploaded to the MCU one-by-one.

3In the IVR Message Language list, select the language for which the audio file will be uploaded to the MCU.

4In the IVR Message Category list, select the category for which the audio file is uploaded.

5In the Message Type list, select the message type for which the uploaded message is to be played. You can upload several audio files for each Message Type. Each file is downloaded separately.

Table 13-2lists the Message Types for each category:

Table 13-2IVR Message Types by Message Category

Message	Message Type	Message
Category
Conference	Request Conference	Requests the participant to
Password	Password	enter the conference password.
	Request Conference	A participant who enters an
	Password Retry	incorrect password is requested
		to enter it again.
	Request Digit	Requests the participant to
		enter any digit in order to
		connect to the conference. Used
		for dial-out participants to avoid
		answering machines in the
		conference.
Welcome	Welcome Message	The first message played when
Message		the participant connects to the
		conference or Entry Queue.
Conference	Request Chairperson	Requests the participants to
Chairperson	Identifier	enter the chairperson identifier
		key.
	Request Chairperson	Requests the participant to
	Password	enter the chairperson password.
	Request Chairperson	When the participant enters an
	Password Retry	incorrect chairperson password,
		requests the participant to enter
		it again.

13-6