Polycom RMX 2000/4000 Administrator’s Guide

If the system cannot allocate the resource required for sending the Content, the conference status changes to “Content Resource Deficiency” and Content will not be sent to the legacy endpoints.

As the resource required for sending Content to legacy endpoints is allocated on the fly, when scheduling a reservation, in rare occasions when the MCU is fully loaded, “Resource deficiency” may be encountered. This may prevent participants from connecting to the conference or from Content being sent to the legacy endpoint. To ensure resource for sending Content to legacy endpoints, add one resource to the number of resources defined in the Reserve Resources for Video Participants field, in the Conference Properties - General dialog box.

Non-H.239 (legacy) endpoints receive the Content via the video channel using the same video protocol and resolution with which they receive video.

The highest Content resolution is HD720p, even if HD1080p is selected in the Profile.

Content cannot be sent to legacy endpoints when Same Layout mode is selected for the conference.

This option in not supported in High Definition Video Switching conferences.

When Content is transmitted, the Site Name of the endpoints cannot be viewed.

Content can be sent to legacy endpoints in gateway calls.

When moving a legacy participant to the Operator conference, Content will not be available to the legacy endpoint.

Interoperability with Polycom CMA and DMA

The CMA uses the Profiles that are stored in the RMX. If the Send Content to Legacy Endpoints option is enabled in the Conference Profile, this option will be enabled in the conference started from the CMA that uses that Profile. However, the CMA does not display an indication that this option is enabled for the conference.

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Polycom 2000/4000 manual Interoperability with Polycom CMA and DMA