Polycom 2000/4000 manual CDR File Formats, 14-2

Chapter 14-The Call Detail Record (CDR) Utility

The CDR File

CDR File Formats

The conference CDR records can be retrieved and archived in the following two formats:

•Unformatted data – Unformatted CDR files contain multiple records in “raw data” format. The first record in each file contains general conference data. The remaining records contain event data, one record for each event. Each record contains field values separated by commas. This data can be transferred to an external program such as Microsoft Excel? for billing purposes.

The following is a sample of an unformatted CDR file:

Conference summary record

Event code

Event records

Figure 14-1Unformatted CDR File

•Formatted text – Formatted CDR files contain multiple sections. The first section in each file contains general conference data. The remaining sections contain event data, one section for each event. Each field value appears in a separate line, together with its name. This data can be used to generate a summary report for a conference

The field names and values in the formatted file will appear in the language being used for the RMX Web Client user interface at the time when the CDR information is retrieved.

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