Chapter 15-Gateway Calls

10For a gateway IVR Service, select the audio file for the following message types:

Table 15-1Conference IVR Service Properties - Gateway General Voice

Messages

Message Type

Description

 

 

Enter Destination

Prompts the calling participant for the destination

ID

number. Default message prompts the participant

 

for the conference ID (same message as in the

 

Entry Queue IVR Service).

 

 

Incorrect

If the participant entered an incorrect conference ID

Destination ID

(in gateway calls it is the destination number),

 

requests the participant to enter the number again.

 

 

Dial Tone

The tone that will be played to indicate a dialing

 

tone, to let the calling participant enter the

 

destination number.

 

 

Ringing Tone

The tone that will be played to indicate that the

 

system is calling the destination number.

 

 

11When defining a gateway IVR Service, it is recommended that the Roll Call option remains disabled.

12Click the Video Services tab.

15-14

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Polycom 2000/4000 manual 15-14, Message Type Description