Polycom 2000/4000 manual Conference and Participant Monitoring

Table of Contents

Saving an Operator Conference to a Template	8-12
Starting an Ongoing Conference From a Template	8-14
Starting an Operator Conference from a Template	8-15
Scheduling a Reservation From a Conference Template	8-16
Deleting a Conference Template	8-18

Conference and Participant Monitoring	. 9-1
General Monitoring	9-2
Conference Level Monitoring	9-3
Monitoring Operator Conferences and Participants
Requiring Assistance	9-11
Requesting Help	9-11
Participant Alerts List	9-13
Participant Level Monitoring	9-14
IP Participant Properties	9-15
Monitoring ISDN/PSTN Participants	9-25
Recording Conferences	10-1
Configuring the RMX to enable Recording	10-1
Defining the Recording Link	10-1
Enabling the Recording Features in a Conference IVR
Service	10-3
Enabling the Recording in the Conference Profile	10-4
Recording Link Encryption	10-5
Managing the Recording Process	10-8
Using the RMX Web Client to Manage the Recording
Process	10-8
Using DTMF Codes to Manage the Recording Process	10-10
Conference Recording with Codian IP VCR	10-11
Users, Connections and Notes	11-1
Listing Users	11-2
Adding a New User	11-3
Deleting a User	11-4
Changing a User’s Password	11-5
Disabling a User	11-6
Enabling a User	11-7
Renaming a User	11-7
Connections	11-9
Viewing the Connections List	11-9

vi