Polycom 2000/4000 manual Creating a Cascade Enabled Entry Queue, Dialing RMX 2000 Level Direction

	Polycom RMX 2000/4000 Administrator’s Guide
Table 2-15Set up Procedures according to the Dialing Direction
Dialing	RMX 2000 Level 1	RMX 2000 Level 2
Direction
RMX 2000	Define the cascade-enabled
Level 2	Entry Queue, setting it as
to	Master.
RMX 2000
	Define the conference line	Define the conference line
Level 1
	rate and Video Session	rate and Video Session Mode
	Mode to be the same as the	to be the same as the one set
	one set on RMX Level 2.	on RMX Level 1.
		Define the dial-out participant
		(Cascaded Link) to the
		conference running on the
		RMX 2000 on Level 2, setting
		it as Slave.

•When cascading between a DST MCS 4000 on level 3 and the RMX 2000 on level 2, the RMX 2000 must dial out to the MCS 4000 to establish the Master-Slave relationship (the RMX 2000 is the Master).

•If the RMX 2000 on level 2 is being dialed from both Level 1 and Level 3 and it is acting as both Slave to level 1 and Master to Level 3, two Cascade- enabled Entry Queues must be defined: one defined as Slave (for dial in from conferences running on MCU Level 1) and the other defined as Master (for dial in from conferences running on MCU Level 3).

Creating a Cascade Enabled Entry Queue

Cascade-enabled Entry Queues do not play IVR prompts and video slide displays associated with standard Entry Queues.

Depending on the dialing direction, a cascade-enabled Entry Queue is defined either on the MCU on level 1 or on level 2. (See Dialing Direction).

The definition of the Entry Queue as Master or Slave is done accordingly.

To define a Cascade-Enabled Entry Queue:

1In the RMX Management pane, click Entry Queues. The Entry Queues list pane is displayed.

2Click the New Entry Queue () button.

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