5

Address Book

The Address Book is your database and information storage for the people and businesses you communicate with. The Address Book stores, among many other fields, IP addresses, phone numbers and network communication protocols used by the participant’s endpoint. By utilizing the Address Book users are able to quickly and efficiently assign or designate participants to conferences. Groups defined in the Address Book help facilitate the creation of conferences. Rather than adding each participant individually to a conference, groups enable multiple participants to be added to a conference.

The maximum of number of Entry Queues that can be defined is:

RMX 2000 — 1000

RMX 4000 — 4000

When using the Polycom CMA Global Address Book, all entries are listed.

Importing and exporting of Address Books enables organizations to seamlessly distribute up-to-date Address Books to multiple RMX units. It is not possible to distribute Address Books to external databases running on applications such as Polycom’s ReadiManager (SE200) or Polycom CMA. External databases can run in conjunction with RMX units, but must be managed from the external application, e.g. new participants cannot be added to the external database from the RMX Web Client. To enable the RMX to run with an external database such as Polycom CMA, the appropriate system configuration flags must be set.

For more information, see "System Configuration” on page 16-5.

Integration with Polycom CMA Global Address Book is supported. For more information, see "Integrating the Polycom CMA™ Address Book with the RMX” on page 5-23. Integration with the SE200 GAB (Global Address Book) is not supported.

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Polycom 2000/4000 manual Address Book