Chapter 7-Operator Assistance & Participant Move

Table 7-4New Conference – General Options (Continued)

Field

Description

 

 

Enable ISDN/

Select this check box if you want ISDN and PSTN

PSTN Dial-in

participants to be able to connect directly to the

 

Operator conference. This may be useful if

 

participants are having problems connecting to their

 

conference and you want to identify the problem or

 

help them connect to their destination conference.

 

 

ISDN/PSTN

If you have enable the option for ISDN/PSTN direct

Network Service

dial-in to the Operator conference, assign the ISDN/

and Dial-in

PSTN Network Service and a dial-in number to be

Number

used by the participants, or leave these fields blank

 

to let the system select the default Network Service

 

and assign the dial-in Number.

 

Note: The dial-in number must be unique and it

 

cannot be used by any other conferencing entity.

 

 

4Click the Participants tab.

The New Conference - Participants dialog box opens.

You must define or add the Operator participant to the Operator conference.

This participant must be defined as a dial-outparticipant.

Define the parameters of the endpoint that will be used by the RMX User to connect to the Operator conference and to other conference to assist participants.

For more details, see the RMX 2000/4000 Getting Started Guide, "Participants Tab” on page 3-20.

5Optional. Click the Information tab. The Information tab opens.

6Enter the required information. For more details, see the RMX 2000/ 4000 Getting Started Guide, "Information Tab” on page 3-24.

7Click OK.

The new Operator conference is added to the ongoing Conferences list with a special icon .

7-20

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Image 218
Polycom 2000/4000 manual New Conference Participants dialog box opens, Isdn/Pstn