Polycom 2000/4000 manual Dns

Appendix B-Alarms and Faults

Table B-1Alarms (Continued)

Alarm Code	Alarm Description
SIP TLS: Failed to load or verify certificate	This alarm indicates that the certificate files required for
files	SIP TLS could not be loaded to the RMX. Possible
	causes are:
	• Incorrect certificate file name. Only files with the
	following names can be loaded to the system:
	rootCA.pem, pkey.pem, cert.pem and
	certPassword.txt
	• Wrong certificate file type. Only files of the following
	types can be loaded to the system: rootCA.pem,
	pkey.pem and cert.pem and certPassword.txt
	• The contents of the certificate file does not match the
	system parameters
SIP TLS: Registration handshake failure	This alarm indicates a mismatch between the security
	protocols of the OCS and the RMX, preventing the
	Registration of the RMX to the OCS.
SIP TLS: Registration server not	This alarm is displayed when the RMX does not receive
responding	a response from the OCS to the registration request in
	the expected time frame. Possible causes are:
	• The RMX FQDN name is not defined in the OCS
	pool, or is defined incorrectly.
	• The time frame for the expected response was too
	short and it will be updated with the next data refresh.
	The alarm may be cleared automatically the next
	time the data is refreshed.
	• The RMX FQDN name is not defined in the DNS
	server. Ping the DNS using the RMX FQDN name to
	ensure that the RMX is correctly registered to the
	DNS.
SIP TLS: Registration transport error	This alarm indicates that the communication with the SIP
	server cannot be established. Possible causes are:
	• Incorrect IP address of the SIP server
	• The SIP server listening port is other than the one
	defined in the system
	• The OCS services are stopped
Smart Report found errors on hard disk	Smart Report found errors on hard disk.

B-14