Polycom 2000/4000 manual Polycom RMX System Flag Configuration

Polycom RMX 2000/4000 Administrator’s Guide

—A *.pfx file if the certificate file was created in the OCS without using a password. The *.pfx file will be converted internally by the RMX into three certificate files named rootCA.pem, pkey.pem and cert.pem.

12In the file browser, select all files to be sent in one operation according to the contents of the set:

—One *.pfx file, or

—Two files: one *.pfx file and certPassword.txt, or

—Three files: rootCA.pem, pkey.pem and cert.pem, or

—Four files: rootCA.pem, pkey.pem, cert.pem and certPassword.txt

13Click Open.

The selected file(s) appear in the Install Files path.

14Click Install.

The files are sent to the RMX and the Install File dialog box closes.

15In the Default IP Service - Networking IP dialog box, click OK.

16In the Reset Confirmation dialog box, click No to modify the required system flags before resetting the MCU, or click Yes if the flag was already set.

Reset can be performed after setting the system flags (for example, setting the MS_ENVIRONMENT flag). After system reset the RMX can register to the OCS server and make SIP calls.

Sometimes the system fails to read the *.pfx file and the conversion process fails, which is indicated by the active alarm “SIP TLS: Registration server not responding” and/or “SIP TLS: Registration handshake failure”. Sending *.pfx file again, as described in this procedure and then resetting the system may resolve the problem.

Polycom RMX System Flag Configuration

The RMX can be installed in Microsoft R1 or R2 environments. To adjust the RMX behavior to the Microsoft environment in each release, system flags must be set.

To configure the system flags on the Polycom RMX 2000/4000 system:

1On the RMX menu, click Setup > System Configuration.

The System Flags - MCMS_PARAMETERS_USER dialog box opens.

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