Polycom 2000/4000 manual Appendix C

Appendix C

CDR Fields - Unformatted File

The CDR (Call Detail Records) utility is used to retrieve conference information to a file. The CDR utility can retrieve conference information to a file in both formatted and unformatted formats.

Unformatted CDR files contain multiple records. The first record in each file contains information about the conference in general, such as the conference name and start time. The remaining records each contain information about one event that occurred during the conference, such as a participant connecting to the conference, or a user extending the length of the conference. The first field in each record identifies the event type, and this is followed by values containing information about the event. The fields are separated by commas.

Formatted files contain basically the same information as unformatted files, but with the field values replaced by descriptions. Formatted files are divided into sections, each containing information about one conference event. The first line in each section is a title describing the type of event, and this is followed by multiple lines, each containing information about the event in the form of a descriptive field name and value.

The field names and values in the formatted file will appear in the language being used for the RMX Web Client user interface at the time when the CDR information is retrieved.

The value of the fields that support Unicode values, such as the info fields, will be stored in the CDR file in UTF8. The application that reads the CDR file must support Unicode.

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