Polycom RMX 2000 Administrator’s Guide

Logger Diagnostic Files

The Logger utility is a troubleshooting tool that continually records MCU system messages and saves them to files in the MCU hard drive. For each time interval defined in the system, a different data file is created. The files may be retrieved from the hard drive for off-line analysis and debugging purposes.

The Logger utility is activated at the MCU startup. The Logger is disabled when the MCU is reset manually or when there is a problem with the Logger utility, e.g. errors on the hard drive where files are saved. In such cases, data cannot be retrieved.

When the MCU is reset via the RMX, the files are saved on the MCU hard drive.

To access the Logger Diagnostic Files:

4On the RMX menu, click Administration > Tools > Logger Diagnostic Files.

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Polycom 2000/4000 manual Logger Diagnostic Files, 17-93