Polycom 2000/4000 manual Integrating the Polycom CMA Address Book with the RMX

Polycom RMX 2000/4000 Administrator’s Guide

Integrating the Polycom CMA™ Address Book with the RMX

The Polycom CMA™ application includes a Global Address Book with all registered endpoints. This address book can be used by the RMX 2000 to add participants to conferences.

CMA™ Address Book Integration Guidelines

•Only one address book can be used at any time. When the CMA address book is integrated into the RMX, it replaces the RMX internal address box.

•CMA address book is used in read-only mode in the RMX. CMA Address book entries can be added or modified from the CMA application or when the endpoints register with the CMA that acts as a gatekeeper.

The RMX acts as a proxy to all address book requests between the RMX Web Client and the CMA. Ensure that firewall and other network settings allow the RMX access to the CMA server.

To Integrate the Polycom CMA™ Address Book with the RMX:

CMA Side

1In the CMA application manually add the Polycom RMX system to the Polycom CMA system as directed in the Polycom CMA Operations Guide.

2In the CMA application, add a user or use an existing user for RMX login as directed in the Polycom CMA Operations Guide. Write down the User Name and Password as they will be used later to define the RMX connection to the CMA Global Address Book.

RMX Side

1On the RMX menu, click Setup > System Configuration.

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