Appendix B-Alarms and Faults

Table B-1Alarms (Continued)

Alarm Code

Alarm Description

 

 

Product Type mismatch. System is

The user is alerted to a mismatch between the product

restarting.

type that is stored in MCU software and the product type

 

received from another system component.

 

In such a case the system is automatically restarted.

 

 

Recording device has disconnected

 

unexpectedly

 

 

 

Red Alarm

When a certain timeout will be reached (after startup),

 

MCMS will go over the configured Spans. A configured

 

Span that is related to nonexistent card – will produce a

 

'RED_ALARM' Alert. Similarly on HotSwap: if an RTM

 

card (or an MPM that has an RTM extension) is

 

removed, MCMS will go over the configured Spans. A

 

configured Span that is related to the removed card – will

 

produce a 'RED_ALARM' Alert.

 

 

Resource process did not receive the

Without the Meeting Rooms list, the system cannot

Meeting Room list during startup.

allocate the appropriate dial numbers, Conference ID

 

etc. and therefore cannot run conferences

 

 

Resource process failed to request the

Without the Meeting Rooms list, the system cannot

Meeting Room list during startup.

allocate the appropriate dial numbers, Conference ID

 

etc. and therefore cannot run conferences

 

 

Restore Failed

Restoring the system configuration has failed as the

 

system could not locate the configuration file in the

 

selected path, or could not open the file.

 

 

Restore Succeeded

Restoring the system configuration has succeeded.

 

Reset the MCU.

 

 

Restoring Factory Defaults. Default

Default system settings will be restored once Reset is

system settings will be restored once

completed.

Reset is completed

 

 

 

RTM ISDN card not found

RTM ISDN card is missing.

 

 

RTM ISDN card startup procedure error

The RTM ISDN card cannot complete its startup

 

procedure (usually after system reset)

 

 

Secured SIP communication failed

 

 

 

B-12

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Polycom 2000/4000 manual Produce a Redalarm Alert