Polycom RMX 2000/4000 Administrator’s Guide

Table 13-3Conference IVR Service Properties - Global Parameters (Continued)

Field/Option

Description

 

 

DTMF Delimiter

Enter the key that indicates the last input key. Possible

 

values are the pound (#) and star (*) keys. The default

 

is #.

 

 

3Click the Welcome tab.

The New Conference IVR Service - Welcome dialog box opens.

4Select the Enable Welcome Messages check box to define the system behavior when the participant enters the Conference IVR queue. When participants access a conference through an Entry Queue, they hear messages included in both the Entry Queue Service and Conference IVR Service. To avoid playing the Welcome Message twice, disable the Welcome Message in the Conference IVR Service.

5Select the General Welcome Message, to be played when the participant enters the conference IVR queue.

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Polycom 2000/4000 manual Click the Welcome tab, 13-11