Polycom 2000/4000 RMX Hardware Monitoring . . . . . . . . . . . . . . . . . . . . . 18-1, Disconnection Causes . . . . . . . . . . . . . . . . . . . . . . . . . . A-1, Alarms and Faults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-1, CDR Fields - Unformatted File . . . . . . . . . . . . . . . . . . . . C-1

Table of Contents
xii
Ping RMX ............................................................................................. 17-88
Guidelines .................................................................................... 17-88
Using Ping ................................................................................... 17-88
Notification Settings ........................................................................... 17-90
Logger Diagnostic Files ..................................................................... 17-92
Auditor ................................................................................................. 17-95
Auditor Files ................................................................................ 17-95
Auditor Event History File Storage ................................. 17-95
Retrieving Auditor Files .................................................... 17-96
Auditor File Viewer ................................................................... 17-98
Audit Events .............................................................................. 17-101
Alerts and Faults ............................................................... 17-101
Transactions ...................................................................... 17-103
ActiveX Bypass ................................................................................. 17-105
Installing ActiveX ..................................................................... 17-105
Resetting the RMX ............................................................................ 17-107
RMX Hardware Monitoring . . . . . . . . . . . . . . . . . . . . . 18-1
Viewing the Status of the Hardware Components ......................... 18-1
HW Monitor Pane Toolbar .................................................. 18-3
Viewing Hardware RMX 2000 Component’s Properties ................ 18-4
Viewing Hardware RMX 4000 Component’s Properties .............. 18-13
Diagnostic Mode ................................................................................. 18-22
Performing Diagnostics ............................................................. 18-23
Diagnostics Monitoring ............................................................. 18-26
MCU Monitor ...................................................................... 18-26
Cards Monitor ..................................................................... 18-27
Error Buffer .......................................................................... 18-28
Disconnection Causes . . . . . . . . . . . . . . . . . . . . . . . . . . A-1
IP Disconnection Causes. ..................................................................... A-1
ISDN Disconnection Causes .............................................................. A-10
Alarms and Faults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-1
Alarms ..............................................................................................B-1
CDR Fields - Unformatted File . . . . . . . . . . . . . . . . . . . . C-1
The Conference Summary Record .......................................................C-3
Event Records .........................................................................................C-5
Standard Event Record Fields ......................................................C-5
Event Types .....................................................................................C-6