Chapter 13-IVR Services
13-40
13 To record additional messages, repeat steps 1 to 10.
Creating a Welcome Video Slide
The video slide is a still picture that can be created in any graphic
application.
To create a welcome video slide:
1Using any graphic application, save your image in either *.jpg or
*.bmp file format.
2For optimum quality, verify that the image’s dimensions adhere to
the RMX’s maximum values: Height:1200, Width:1600 pixels.
3Save your file.
To upload your recorded *.wav file to the RMX, see step 6 on page 13-11.
To upload your video slide to the RMX, see step 10 on page 13-30.
If using a default Polycom slide, the slide’s resolution will be as defined in the
profile, i.e. SD, HD or CIF. If using a custom slide, the resolution will be CIF.
If the display of the Welcom slide is cut in the upper area of the screen, change
the settings of the endpoint’s monitor to People "Streach" instead of "Zoom".