Polycom 2000/4000 manual To modify the properties of an IVR Service, 13-33

Polycom RMX 2000/4000 Administrator’s Guide

Alternatively, in the Conference IVR Services list, right-click the Entry

Queue IVR Service and then select Set Default Entry Queue IVR

Service.

The default Entry Queue IVR Service appears in bold, indicating that it is the current default service.

Modifying the Conference or Entry Queue IVR Service Properties

You can modify the properties of an existing IVR Service, except the service name and language.

To modify the properties of an IVR Service:

1In the RMX Management pane, click IVR Services.

2In the IVR Services list, Click the IVR Service to modify.

For more information about the tabs and options of this dialog box, see "Defining a New Conference IVR Service” on page 13-9.

3Modify the required parameters or upload the required audio files.

4Click OK.

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