Chapter 17-RMX Administration and Utilities

Audible Alarms

In addition to the visual cues used to detect events occurring on the RMX, an audible alarm can be activated and played when participants request Operator Assistance.

Using Audible Alarms

The Audible Alarm functionality for Operator Assistance requests is enabled for each MCU in either the RMX Web Client or RMX Manager.

The Audible Alarm played when Operator Assistance is requested is enabled and selected in the Setup > Audible Alarm > User Customization. When the Audible Alarm is activated, the *.wav file selected in the User Customization is played, and it is repeated according to the number of repetitions defined in the User Customization.

If more than one RMX is monitored in the RMX Manager, the Audible Alarm must be enabled separately for each RMX installed in the site/ configuration. A different *.wav file can be selected for each MCU.

When multiple Audible Alarms are activated in different conferences or by multiple MCUs, the Audible Alarms are synchronized and played one after the other. It is important to note that when Stop Repeating Alarm is selected from the toolbar from the RMX Web Client or RMX Manager, all activated Audible Alarms are immediately halted.

Audible Alarm Permissions

An operator/administrator can configure the Request Operator Assistance audible alarm, however Users with different authorization level have different configuration capabilities as shown in Table 17, “Audible Alarm Permissions,” on page 16-75.l

Table 18

Audible Alarm Permissions

 

 

 

 

 

Option

 

Operator

Administrator

 

 

 

User Customization

 

 

 

Download Audible Alarm File

 

 

 

 

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Polycom 2000/4000 manual Using Audible Alarms, Audible Alarm Permissions, 17-76