Contacting Customer Support ................................................................................................

184

9

HP PC Hardware Diagnostics ........................................................................................

185

 

Why run HP PC Hardware Diagnostics – UEFI .........................................................................

185

 

How to access and run HP PC Hardware Diagnostics - UEFI ......................................................

185

 

Downloading HP PC Hardware Diagnostics to a USB device .....................................................

186

10 POST Error Messages ..................................................................................................

187

 

POST Numeric Codes and Text Messages ...............................................................................

187

 

Interpreting POST Diagnostic Front Panel LEDs and Audible Codes .............................................

195

11

Password Security and Resetting CMOS ......................................................................

199

 

Resetting the Password Jumper ...............................................................................................

199

 

Clearing and Resetting the CMOS .........................................................................................

200

12 Backup and Recovery .................................................................................................

203

 

Restoring and recovering in Windows 7 .................................................................................

203

 

 

System Restore ......................................................................................................

203

 

 

System Recovery ...................................................................................................

203

 

 

System Recovery when Windows is responding .........................................

204

 

 

System Recovery when Windows is not responding ....................................

205

 

 

System recovery using recovery media ......................................................

205

 

 

Creating recovery media ..........................................................

206

 

 

Using recovery media ..............................................................

207

 

Backup and recovery in Windows 8 .......................................................................................

207

 

 

Backing up your information ...................................................................................

208

 

 

Performing a system recovery .................................................................................

208

 

 

Using the Windows recovery tools ...........................................................

209

 

 

Using f11 recovery tools .........................................................................

209

 

 

Using Windows 8 operating system media (purchased separately) ...............

210

Appendix ABattery Replacement ....................................................................................

211

Appendix BPower Cord Set Requirements .......................................................................

214

 

General Requirements ..........................................................................................................

214

 

Japanese Power Cord Requirements .......................................................................................

214

 

Country-Specific Requirements ...............................................................................................

215

Appendix CSpecifications ................................................................................................

216

 

MT Specifications .................................................................................................................

216

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