Appendix

Additional Information

Troubleshooting

iPod

Symptom

Cause

Action

 

 

 

iPod doesn’t

Cables are incor-

Disconnect the

operate cor-

rectly connected.

cable from iPod.

rectly.

 

Once iPod main

 

 

menu is displayed,

 

 

connect the cable

 

 

again.

 

 

Reset the iPod.

 

 

 

 

Message

Cause

Action

 

 

 

 

ERROR-11

Communication

Disconnect the

 

 

failure

cable from iPod.

 

 

 

Once iPod main

 

 

 

menu is displayed,

 

 

 

connect the cable

 

 

 

again.

 

 

 

Reset the iPod.

 

 

 

 

ERROR-21

Old version of

Update the iPod

 

 

iPod

version.

 

 

 

 

ERROR-30

iPod failure

Reset the iPod.

Understanding error messages

When you contact your dealer or your nearest Pioneer Service Center, be sure to record the error message.

Built-in CD Player

Message

Cause

Action

 

 

 

ERROR-11, 12,

Dirty disc

Clean disc.

17, 30

 

 

 

 

 

ERROR-11, 12,

Scratched disc

Replace disc.

17, 30

 

 

ERROR-A0

iPod is not

Check if the con-

 

charged but op-

nection cable for

 

erates correctly

iPod shorted out

 

 

(e.g., not caught in

 

 

metal objects).

 

 

After checking,

 

 

switch the ignition

 

 

key or disconnect

 

 

the iPod and con-

 

 

nect again.

 

 

 

No Songs

No songs

Transfer the songs

 

 

to iPod.

 

 

 

STOP

No songs in the

Select a list that

 

current list

contains the

 

 

songs.

 

 

 

ERROR-10, 11,

Electrical or me-

Switch the ignition

12, 15, 17, 30,

chanical

key, or switch to a

A0

 

different source,

 

 

then back to the

 

 

CD player.

 

 

 

ERROR-15

The inserted disc

Replace disc.

 

does not contain

 

 

any data

 

 

 

 

ERROR-22, 23

The CD format

Replace disc.

 

cannot be played

 

 

back

 

 

 

 

No Audio

The inserted disc

Replace disc.

 

does not contain

 

 

any files that can

 

 

be played back

 

 

 

 

PROTECT

All the files on

Replace disc.

 

the inserted disc

 

 

are secured by

 

 

DRM

 

 

 

 

TRK SKIPPED

The inserted disc

Replace disc.

 

contains WMA

 

 

files that are pro-

 

 

tected by DRM

 

 

 

 

66 En

Bluetooth audio/telephone

 

Message

Cause

Action

 

 

 

 

ERROR-10

Built-in Blue-

Turn the ignition

 

 

tooth unit en-

OFF and ON.

 

 

countered an

 

 

 

error

 

 

 

 

 

ERROR-80

Built-in FLASH

Turn the ignition

 

 

ROM encoun-

OFF and ON.

 

 

tered an error

 

 

 

 

 

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Pioneer DEH-P7900BT Additional Information Troubleshooting, Understanding error messages, IPod, Bluetooth audio/telephone