13

 

 

 

FAQ

Symptom

Causes

Remedy

AVNavigator does not inter-

The receiver’s power is not turned

Turn the receiver’s power on. (Wait about 60 seconds after

act well with the receiver.

on.

the power turns on for network functions to start.)

 

 

After this, press Detection in AVNavigator to redetect the

 

 

receiver.

 

 

 

The receiver or computer is not con- Connect a LAN cable to the receiver or computer (page 40).

 

nected to the LAN.

After this, press Detection in AVNavigator to redetect the

 

 

receiver.

 

 

 

 

The router’s power is off.

Turn the router’s power on.

 

 

After this, press Detection in AVNavigator to redetect the

 

 

receiver.

 

 

 

 

AVNavigator’s network settings are

If your router does not support DHCP or UPnP, the receiv-

 

not correct.

er’s IP address must be set in AVNavigator. First set the

 

 

IP address on the receiver, then set the same address in

 

 

AVNavigator (page 100).

 

 

After this, press Detection in AVNavigator to redetect the

 

 

receiver.

 

 

 

 

Network connections could be

Check the computer’s network settings, security settings,

 

restricted due to the computer’s net-

etc.

 

work settings, security settings, etc.

After this, press Detection in AVNavigator to redetect the

 

 

receiver.

 

When the operating instructions

Either refresh the page’s display using the browser’s

 

interactive mode is changed, the

refresh button or display a different page from the links so

 

settings may not be transferred to

that the setting is transferred.

 

the browser, causing AVNavigator to

 

 

stop interacting.

 

When the Wiring Navi,

This is because of the browser’s

This is not a problem. Perform the operation to authorize

Operation Guide,

security function.

the blocked contents.

InteractiveManual,Glossary

 

 

or Software Update is

 

 

launched, a warning about

 

 

security protection appears

 

 

on the browser.

 

 

Operation Guide does not

Adobe Flash Player 10 is not

Download Adobe Flash Player from the Adobe site (http://

display properly.

installed, or its version is too old.

www.adobe.com/downloads/). If your version is old, update

 

 

it.

 

 

 

Software updating does not

There may be a problem with your

Contact your contracted provider.

operate well.

Internet Service Provider’s network.

 

USB interface

Symptoms

Causes

Remedies

The folders/files stored on a

The folders/files are currently stored

Store the folders/files in the FAT region.

USB memory device are not

in a region other than the FAT (File

 

displayed.

Allocation Table) region.

 

 

 

 

 

The number of levels in a folder is

Limit the maximum number of levels in a folder to 9 (page

 

more than 9.

52).

 

The audio files are copyrighted.

Copyrighted audio files stored on a USB memory device

 

 

cannot be played back (page 52).

Symptoms

Causes

Remedies

A USB memory device is

The USB memory device does not

Try using a USB memory device compatible with the mass

not recognized.

support the mass storage class

storage class specifications. Note that there are cases

 

specifications.

where even the audio files stored on a USB memory device

 

 

compatible with the mass storage class specifications are

 

 

not played back on this receiver (page 52).

 

 

Connect the USB memory device and switch on this

 

 

receiver (page 41).

 

 

 

 

A USB hub is currently being used.

This receiver does not support USB hubs (page 52).

 

 

 

 

This receiver recognizes the USB

Switch off and on again this receiver.

 

memory device as a fraud.

 

 

Reconnect the USB device with the receiver switched off.

 

 

 

 

 

 

 

Change to an input other than iPod/USB, then set the input

 

 

back to iPod/USB.

A USB memory device is

Some formats of USB memory

Check whether the format of your USB memory device is

connected and displayed,

devices, including FAT 12, NTFS, and

either FAT 16 or FAT 32. Note that the FAT 12, NTFS, and

but the audio files stored

HFS, cannot be played back on this

HFS formats cannot be played back on this receiver (page

on the USB memory device

receiver.

52).

cannot be played back.

The file format cannot be properly

See the list of file formats that can be played back on this

 

 

played back on this receiver.

receiver (page 53).

 

 

 

iPod

Symptoms

Causes

Remedies

iPod is not recognized.

This receiver recognizes the iPod as

Switch off and on again this receiver.

 

a fraud.

Reconnect the iPod with the receiver switched off.

 

 

 

 

Change to an input other than iPod/USB, then set the input

 

 

back to iPod/USB.

 

 

 

Network

Symptoms

Causes

Remedies

Cannot access the network.

The LAN cable is not firmly con-

Firmly connect the LAN cable (page 40).

 

nected.

 

 

The router is not switched on.

Switch on the router.

 

Internet security software is cur-

There are cases where a component with Internet security

 

rently installed in the connected

software installed cannot be accessed.

 

component.

 

 

The audio component on the net-

Switch on the audio component on the network before

 

work which has been switched off is

switching on this receiver.

 

switched on.

 

Playback does not start

The component is currently discon-

Check whether the component is properly connected to

while “Connecting...” con-

nected from this receiver or the

this receiver or the power supply.

tinues to be displayed.

power supply.

 

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