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FAQ

Symptoms

Causes

Remedies

The PC or Internet radio is

The corresponding IP address is not

Switch on the built-in DHCP server function of your router,

not properly operated.

properly set.

or set up the network manually according to your network

 

 

environment (page 100).

 

The IP address is being automati-

The automatic configuration process takes time. Please

 

cally configured.

wait.

 

 

 

The audio files stored on

Windows Media Player 11 or

Install Windows Media Player 11 or Windows Media Player

components on the net-

Windows Media Player 12 is not cur-

12 on your PC (page 64).

work, such as a PC, cannot

rently installed on your PC.

 

be played back.

 

 

Audio files recorded in MPEG-4

Audio files recorded in MPEG-4 AAC or FLAC cannot be

 

 

AAC or FLAC are being played back

played back on Windows Media Player 11 or Windows

 

on Windows Media Player 11 or

Media Player 12. Try using another server. Refer to the

 

Windows Media Player 12.

operation manual supplied with your server.

 

The component connected to the

Check whether the component is affected by special cir-

 

network is not properly operated.

cumstances or is in the sleep mode.

 

 

Try rebooting the component if necessary.

 

 

 

 

The component connected to the

Try changing the settings for the component connected to

 

network does not permit file sharing.

the network.

 

The folder stored on the component

Check the folder stored on the component connected to

 

connected to the network has been

the network.

 

deleted or damaged.

 

 

Network connections could be

Check the computer’s network settings, security settings,

 

restricted due to the computer’s net-

etc.

 

work settings, security settings, etc.

 

 

Supported file formats vary by server.

For more information check with the manufacturer of your

 

As such, files not supported by your

server.

 

server are not displayed on this unit.

 

Cannot access the com-

The component connected to the

If the client is automatically authorized, you need to enter

ponent connected to the

network is not properly set.

the corresponding information again. Check whether the

network.

 

connection status is set to “Do not authorize”.

 

There are no playable audio files on

Check the audio files stored on the component connected

 

the component connected to the

to the network.

 

network.

 

 

 

 

Symptoms

Causes

Remedies

Audio playback is undesir-

The audio file currently being played

Check whether the audio file was recorded in a format sup-

ably stopped or disturbed.

back was not recorded in a format

ported by this receiver.

 

playable on this receiver.

Check whether the folder has been damaged or corrupted.

 

 

Note that there are cases where even the audio files listed

 

 

as playable on this receiver cannot be played back or

 

 

displayed (page 68).

 

 

 

 

The LAN cable is currently discon-

Connect the LAN cable properly (page 40).

 

nected.

 

 

There is heavy traffic on the network

Use 100BASE-TX to access the components on the net-

 

with the Internet being accessed on

work.

 

the same network.

 

 

When in the DMR mode, depending

In this case, adjust the volume from the receiver or remote

 

on the external controller being used,

control.

 

playback may be interrupted when a

 

 

volume operation is performed from

 

 

the controller.

 

 

 

 

 

There is a connection routed through

There may be a shortage of bandwidth on the 2.4 GHz band

 

a wireless LAN on the same network.

used by the wireless LAN. Make wired LAN connections not

 

 

routed through a wireless LAN.

 

 

 

 

 

Install away from any devices emitting electromagnetic

 

 

waves on the 2.4 GHz band (microwave ovens, game con-

 

 

soles, etc.). If this does not solve the problem, stop using

 

 

other devices that emit electromagnetic waves.

Cannot access Windows

In case of Windows Media Player

Instead of logging onto the domain, log onto the local

Media Player 11 or

11: You are currently logged onto

machine (page 65).

Windows Media Player 12.

the domain through your PC with

 

 

Windows XP or Windows Vista

 

 

installed.

 

 

In case of Windows Media Player

 

 

12: You are currently logged onto

 

 

the domain through your PC with

 

 

Windows 7 installed.

 

Cannot listen to Internet

The firewall settings for components

Check the firewall settings for components on the network.

radio stations.

on the network are currently in

 

 

operation.

 

 

 

 

 

You are currently disconnected from

Check the connection settings for components on the

 

the Internet.

network, and consult with your network service provider if

 

 

necessary (page 100).

 

 

 

 

The broadcasts from an Internet

There are cases where you cannot listen to some Internet

 

radio station are stopped or inter-

radio stations even when they are listed in the list of Inter-

 

rupted.

net radio stations on this receiver (page 65).

 

 

 

The Network functions

The remote control is not currently

Press NET to set the remote control to the Network func-

cannot be operated with

set to the Network function mode.

tion mode (page 65).

the buttons on the remote

 

 

control.

 

 

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