11 Additional Information

Troubleshooting

Incorrect operation is often mistaken for trouble or malfunction. If you think that there is something wrong with this component, check the points below. Sometimes the trouble may lie in another component. Inspect the other components and electrical appliances being used. If the trouble cannot be rectified after checking the items below, ask your nearest Pioneer authorized service center or your dealer to carry out repair work.

ProblemRemedy

CDs, DVDs and Video CDs

The disc is ejected automati- cally after loading.

Check that the disc is clean and undamaged (page 41, 42).

Make sure that the disc is seated properly in the disc guide.

Check that the disc has a compatible region number (page 8).

There may be condensation inside the unit. Allow time for condensation to evaporate. Avoid using the player near an air-conditioning unit.

Playback is not possible.

 

• Check that the disc is loaded correctly (label side face up).

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

mark appears on screen.

• The operation is prohibited by the system.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

mark appears on screen.

• The selected function does not operate for that disc.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

When making changes in the

• There is a CD or Video CD loaded and the setting that was changed applies only to

Setup OSD menus,

is

DVD discs. The settings will take effect next time a DVD is loaded.

 

 

displayed.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Picture playback stops and the operation buttons cannot be used.

• Switch the power off once, then on again using the front panel standby/on switch.

New settings made in the Setup screen menus while a disc is playing are ineffective.

Some settings can be changed while a disc is playing, but are not effective until the disc is stopped then restarted. This is not a malfunction. Note that making settings in the Setup screen menus may cancel the resume function.

Settings are canceled.

• If the power was cut due to power failure or by unplugging the power cord, settings

 

will be canceled.

 

 

 

No picture/No color.

Check that the video connections are correct and that plugs are inserted fully.

 

Check that the TV/monitor settings are correct.

 

 

 

Screen is stretched or aspect does not change.

Make sure that the TV Screen option in the Setup menu matches the TV/monitor you're using.

Picture disturbance during

• This player is compatible with Macro-Vision System copy guard. Some discs include a

playback or screen is dark.

copy prevention signal, and when this type of disc is played back, stripes etc., may appear

 

on some sections of the picture depending on the TV. This is not a malfunction.

 

• Problems with some discs may result in the screen becoming black for a brief instant

 

or shaking slightly when certain functions are executed.

 

• Due to copy protection, connection of this system through a VCR or an AV selector

 

may prevent recording or cause picture problems. This is not a malfunction.

 

 

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Pioneer XV-HTD510, S-HTD510 operating instructions Troubleshooting, ProblemRemedy