Supplies and Adjustments

Adjusting the Feeder

For best feeding results with most media (including tri-fold material), raise the top tension knob and turn the front tension knob to the plus (+) sign.

For postcards, position the front adjustment knob to minus (-) and the top tension knob down.

If envelopes are not being fed properly, you may have to adjust the tension knobs as instructed below.

Top tension knob:

To correct double feeding, place the knob in down position. To put knob in down position, push knob down, a little more than halfway, and rotate counterclockwise until the knob locks in place.

For mail 1/8" to 3/8" thick: knob must be in up position. To put knob in up position, push knob down and rotate clockwise until the knob pops up.

Front tension knob:

For thin materials:

1.Adjust the front tension knob to the two o'clock position.

2.As the mail feeds, turn towards the plus (+) sign in small increments until mailpieces feed properly.

When returning to regular mail thickness, reset knobs to previous setting.

Top Tension Knob

Front Tension

Knob

Feeder Adjustments

SV60975 Rev A

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Pitney Bowes E589 manual Adjusting the Feeder