Troubleshooting

Tape Does Not Feed

Indicator Light

Cause

None

Out of tape.

Check mailpiece

Tape pack not fully

Power light blinks.

inserted.

 

More than 50 tapes

 

in slot.

 

Tape is jammed.

Solution

Add tape. For more information see page l3.

Push pack in fully to solid stop.

Remove some tapes.

Remove meter to clear jammed tape. See page 12. Press Clear to reset.

Postage Imprint Too Light

Indicator Light

Cause

None

Ink cartridge needs

 

replacing.

Solution

Install new ink cartridge. Do not reuse ink cartridge or add ink. See page 15.

Postage Imprint Incomplete Or Broken

Indicator Light

Cause

None

Contents of envelope

 

not flush to top and

 

right edge of envelope

 

when postage printed.

Solution

Tamp contents to top and right edge of envelope before feeding.

SV60975 Rev A

21

Page 27
Image 27
Pitney Bowes E589 manual Tape Does Not Feed, Postage Imprint Too Light, Postage Imprint Incomplete Or Broken