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Unsuccessful load from the multi-sheet tray
●Check that you have not loaded too many sheets into the tray. The maximum number of sheets depends on the paper thickness: around 50 sheets of plain, standard paper.
●Check that the sheets are correctly loaded into the tray.
●Check that the sheets are correctly adjusted and centered in the tray.
●Check that you have extended the input and output trays correctly: the first extension for A4, the second for A3 paper.
If the paper is hanging over the back of the input tray as shown, it may fail to load.
NOTE: Try to avoid leaving sheets of paper loaded in the printer for a significant length of time, because they will deform.
Paper loading error messages
Here is a list of
| Suggested action |
|
|
Paper loaded with too much skew | During the paper load process the printer detected that the paper had too much |
| skew. Press OK to unload the roll automatically, then restart the process. |
|
|
Paper not detected | During the paper load process the printer did not detect any paper. Ensure the |
| paper is inserted fully and is not transparent. |
|
|
Paper too far from lateral edge | Reload the cut sheet, aligning the right edge against the black stop on the spindle. |
|
|
ENWW | The paper cannot be loaded successfully 97 |