Introduction | HP CQ893AB1K guide

1 Introduction

●Safety precautions

●HP Start-Up Kit

●Using this guide

●Printer models

●The printer’s main features

●The printer’s main components

●The front panel

●Printer software

●Web Services

●Turn the printer on and off

●The printer’s internal prints

ENWW

1

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HP CQ893AB1K manual Introduction

Contents

Designjet T120 and T520 ePrinter Series Legal notices Table of contents Printing Paper handlingWeb-connected printing Practical printing examples Troubleshooting paper issues AccessoriesHandling ink cartridges and printhead Maintaining the printer Troubleshooting ink cartridge and printhead issues 118 Troubleshooting print-quality issues 106Troubleshooting data communication issues 120 Troubleshooting general printer issues 128 Front-panel error messages 132 HP Customer Care 134 Printer specifications 139Glossary 143 Index 146 Viii Introduction Using this guide Safety precautionsUse and maintenance HP Start-Up Kit Accessories, support and specifications TroubleshootingGlossary Index Printer models Printer’s main features Front view T520 Printer’s main components Rear view T120 Rear view T520 Communication ports Front panel Home screen dynamic icons Left and right fixed icons Printer software Web Services HP Designjet ePrint & Share Turn the printer on and off Printer’s internal prints Enww Connecting the printer Connect the printer to your network Choose which connection method to use Connect a computer to the printer by network Windows Printer software installation Select USB Cable Connect a computer to the printer by USB cable Windows Connect a computer to the printer by network Mac OS Uninstall the printer software WindowsPrinter sharing considerations Bonjour connection Click Continue TCP/IP connection Connect a computer to the printer by USB cable Mac OS Sharing the printer Uninstall the printer software Mac OS Setting up the printer To access alert settings under Windows Automatic firmware updateIntroduction Turn email notifications on and off To access alert settings under Mac OS Control access to the Embedded Web Server Set up Web ServicesSet Windows driver preferences Personalizing the printer Access the Embedded Web Server Change the language of the front-panel displayChange the language of the Embedded Web Server Change the sleep mode setting Access the HP UtilityChange the auto-off setting Change the language of the HP Utility Configure firewall settings Configure network settings Limitations to rules, templates, and services Reset firewall settingsCreate a firewall rule Change the priority of firewall rules Change your printer’s email address Manage ePrinter security Paper handling General paper-loading advice Load a roll onto the spindle Load a roll into the printer Load a roll into the printer Load a single sheet Unload a roll Load a single sheet Use the multi-sheet tray Unload a single sheet View information about the paper Maintain paper Change the drying timeTurn the automatic cutter on and off Form feed with or without cutting Printing Print from a computer using a printer driver Advanced print settingsSelect print quality Select paper size Use the Windows printer driverUse Windows forms Use the Mac OS X printer driver Select margins options Print on loaded paper Rescale a printPrint a draft High-quality printing Use paper economicallyUse ink economically Color management Color management optionsPrinter emulation Printing in grayscale or black-and-white Print remotely with HP Designjet ePrint & Share Web-connected printing Print from a smartphone or tablet Print by email Enww View and print from the HP Designjet ePrint & Share website Enww Create your Online Print History View and print from other content repositories Enww Practical printing examples Print from Adobe Acrobat Print from Adobe Acrobat Enww Print from Autodesk AutoCAD Enww Enww Using printer emulation T520 only Print from Adobe Photoshop Using clip contents by margins Enww Print and scale from Microsoft Office Using PowerPoint Select File Page Setup Print Using Project Enww Using Excel Enww Enww Handling ink cartridges and printhead About the ink cartridges Storage of anonymous usage informationCheck ink cartridge status Replace an ink cartridge About the printhead Maintaining the printer Print Quality Diagnostic Report Clean the exterior of the printerCheck printer status Take care of the printer Clean the printhead Clean the printhead from the front panelCorrective actions Clean the printhead from the Embedded Web Server Clean the printhead from the HP UtilityAlign the printhead Replace the printhead Replace the printhead Enww Enww Clean the encoder strip Recalibrating the paper advance procedure Return to default calibrationRecalibrate the paper advance Move or store the printer Firmware update Printer maintenance kits Software update Accessories How to order supplies and accessories Order ink suppliesOrder paper Roll paper Sheet paper Order accessories Introduction to the accessoriesStand Spindle Troubleshooting paper issues Paper cannot be loaded successfully Unsuccessful roll loadUnsuccessful sheet load Unsuccessful load from the multi-sheet tray Paper loading error messages Transparent or translucent film Paper type is not in the driverPhoto paper Bond and coated or technical paper Black ink is easily removed when touched Printer printed on the wrong paper typePaper mismatch Roll has jammed Multi-sheet tray has jammed Enww Strip stays on the output tray and generates jams Paper is cut when the print has been completed Printer displays out of paper when paper is availablePrints do not fall neatly into the bin Cutter does not cut well Roll is loose on the spindle Troubleshooting print-quality issues Horizontal lines across the image banding General printing advice Lines appear stepped or jagged Lines are too thick, too thin or missing Lines are discontinuous Lines print double or in the wrong colors Line lengths are inaccurate Lines are blurred Paper is not flat Whole image is blurry or grainy Print is scuffed or scratched Ink marks on the paperHorizontal smears on the front of coated paper Black ink comes off when you touch the print Edges of objects are stepped or not sharpInk marks on the back of the paper Vertical lines of different colors Edges of objects are darker than expectedWhite spots on the print Colors are inaccurate Colors are fading Image is incomplete clipped at the bottomImage is clipped Some objects are missing from the printed image If you still have a problem Troubleshooting ink cartridge and printhead issues Cannot insert an ink cartridge Ink cartridge status messagesCannot insert the printhead Troubleshooting data communication issues Communication failures between computer and printer Wired network issues Wireless network issues Advanced wireless network troubleshootingWindows Mac OS Double-clickServices and Applications, then click Services Add hardware addresses to a wireless access point WAP Network configuration Web Services issues Network configuration Troubleshooting general printer issues Printer does not start Printer does not printPrinter seems slow Cannot access the Embedded Web Server Front panel is frozenAlerts Alerts 1Text messages Front-panel error messages 133 HP Customer Care Introduction HP Professional Services HP Support CenterHP Start-Up Kit HP Care Packs and Warranty Extensions HP InstallationHP Proactive Support Customer Self Repair Contact HP SupportConvenient, easy to use Telephone number Printer specifications HP 72 ink supplies Functional specifications For a list of supported glossy papers, see Order paper on Physical specifications Power specifications Memory specificationsEcological specifications Environmental specifications Acoustic specifications Bonjour Glossary HP RTL TCP/IP Index Order 112 Scuffed prints