The printer does not start
If the printer does not start (the front panel is blank), hold down the Power key for a few seconds and check whether the Power LED turns orange while the key is held down.
●If you see no orange light, no power is reaching the printer; check that the power cord is correctly plugged in. If the problem persists, please call HP Support (see HP Customer Care on page 134) and explain that you have a problem with the power supply.
●If you see the orange light, wait for the printer to make a beeping sound.
◦Three beeps or no beeps means that the front panel is broken; call HP Support and explain.
◦One long beep means an electronic problem; call HP Support and explain.
The printer does not print
If all is in order (paper loaded, all ink components installed and no file errors), there are still reasons why a file you have sent from your computer may not start printing when expected:
●You may have an electrical power problem. If there is no activity at all from the printer, and the front panel does not respond, check that the power cord is connected correctly and that there is power available at the socket.
●You may be experiencing unusual electromagnetic phenomena, such as strong electromagnetic fields or severe electrical disturbances, which can cause the printer to behave strangely or even stop working. In this case, turn off the printer using the Power key on the front panel and unplug the power cord, wait until the electromagnetic environment has returned to normal, then turn it on again. If you still experience problems, please contact your customer service representative.
●You may not have installed in your computer the correct driver for your printer, see the Assembly instructions.
●If you are printing on a sheet, you must specify Printer Autoselect or
The printer seems slow
Here are some possible explanations.
●Did you set the
●Did you specify the correct paper type when loading the paper? Some paper types require more time for printing; for example, photo and coated papers require more drying time between passes. To find out the printer's current paper type setting, see View information about the paper on page 39.
●If your printer is connected by network, check that all components used in the network (network interface cards, hubs, routers, switches, cables) are capable of
●If your printer is connected by USB, make sure that the USB host controller and the USB hubs used (if any) are USB 2.0; and check that the USB cables are USB 2.0 certified.
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