| The roll is loose on the spindle | 105 |
13 | Troubleshooting | 106 |
| General printing advice | 107 |
| Horizontal lines across the image (banding) | 107 |
| Lines are too thick, too thin or missing | 108 |
| Lines appear stepped or jagged | 108 |
| Lines print double or in the wrong colors | 109 |
| Lines are discontinuous | 109 |
| Lines are blurred | 110 |
| Line lengths are inaccurate | 110 |
| The whole image is blurry or grainy | 111 |
| The paper is not flat | 111 |
| The print is scuffed or scratched | 112 |
| Ink marks on the paper | 112 |
| Black ink comes off when you touch the print | 113 |
| Edges of objects are stepped or not sharp | 113 |
| Edges of objects are darker than expected | 114 |
| Vertical lines of different colors | 114 |
| White spots on the print | 114 |
| Colors are inaccurate | 114 |
| Colors are fading | 115 |
| The image is incomplete (clipped at the bottom) | 115 |
| The image is clipped | 115 |
| Some objects are missing from the printed image | 116 |
| A PDF file is clipped or objects are missing | 117 |
| If you still have a problem | 117 |
14 | Troubleshooting ink cartridge and printhead issues | 118 |
| Cannot insert an ink cartridge | 119 |
| Ink cartridge status messages | 119 |
| Cannot insert the printhead | 119 |
15 | Troubleshooting data communication issues | 120 |
| Communication failures between computer and printer | 121 |
| Wired network issues | 122 |
| Wireless network issues | 123 |
| Web Services issues | 126 |
| The network configuration page | 126 |
16 | Troubleshooting general printer issues | 128 |
| The printer does not start | 129 |
| The printer does not print | 129 |
vi | ENWW |