Troubleshooting

Envelope Does Not Seal

Indicator Light

Print + Seal or Only

Cause

Solution

 

 

Seal

Add E-Z Seal

®

solution.

Fluid bottle is out of

 

E-Z Seal® solution.

For more information see

 

page 14.

 

 

Indicator Light

Print Only

Cause

User did not press Seal Only or Print + Seal before feeding envelope.

Machine reset to Print Only after not being used for more than 30 seconds.

Solution

Press Seal Only and refeed.

Insufficient Or Partial Sealing

Indicator Light

Cause

Solution

None

Sealer brush dirty.

Lift tab and slide

 

 

sealer brush

 

 

toward you to

 

 

remove. Clean by

 

 

rinsing with

Envelope Does Not Eject

warm water.

 

Indicator Light

Cause

Solution

None

Catcher tray is full.

 

Ejector rollers not set

 

properly.

Empty catcher tray.

Adjust ejector rollers. For more information see page 16.

Envelopes Do Not Stay In Catcher Tray

Indicator Light

Cause

Solution

None

Catcher tray not

Adjust catcher tray.

 

positioned properly.

 

20

SV60975 Rev A

Page 26
Image 26
Pitney Bowes E589 manual Envelope Does Not Seal, Insufficient Or Partial Sealing, Envelope Does Not Eject