Troubleshooting
Envelope Jams In Machine
Indicator Light | Cause |
Check Mailpiece | Envelope already sealed |
| when fed through on |
| Seal Only or |
| Print + Seal. |
| Envelope was thicker |
| than 3/8" (6mm) or fed |
| improperly. |
Solution
Gently pull envelope to the left to remove. Be sure to feed sealed envelopes in Print Only mode.
Press Clear and enve- lope will feed through the machine.
Remove the meter and any jammed or torn pieces. Use tape for thick envelopes.
None
None
None
Ejector rollers adjusted too high.
Feeder sideguide adjustment off.
The plate under the mailing machine (shown below) may be out of place.
Adjust ejector rollers down. See page 16.
Check feeder sideguide adjustment. Refeed mail.
Lift the two halves of the mailing machine onto the pins of the plate as shown in the figure below.
E589003 |
Proper positioning of plate.
SV60975 Rev A
23
