Error Codes in the UltraRes Control Software
Error Codes in the UltraRes Control Software
To see the last 50 errors that have occurred, select the Error Log tab in the UltraRes Control software, as shown below. For a complete list of the error codes that may appear in the error log, see the table below.
Error Code | Meaning | Display Behavior and Solution |
|
|
|
AC Power Supply 1 | One of the two AC power supplies | The backlight will be dimmed to a |
Failure | is not working properly. | maximum setting of 10, which is |
|
| necessary in order to reduce power |
AC Power Supply 2 |
| |
| consumption. | |
Failure |
| |
|
| |
|
| Solution: Replace the failing power |
|
| supply. |
|
|
|
AC Power Supplies | Both power supplies are not | The issue could be either the AC |
1 and 2 Failure | working. | power supplies or the standby |
|
| power board. |
|
| Solution: First check the AC power |
|
| status cable to make sure it’s |
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| connected. |
|
| Solution: If you have checked the |
|
| connections and both power |
|
| supplies are still not working, we |
|
| recommend replacing the entire |
|
| power tray. |
|
|
|
102 | Planar UltraRes User Manual |
