
The fast synchronization is used to correct a temporary, but fixed skew. Choose the option using the Remote Console options menu or press the mouse synchronization hotkey sequence if you already defined one.
Intelligent Sync
If the fast sync does not work or the mouse settings have been changed on the host system, use the intelligent resynchronization. This method takes more time than Fast Sync and can be accessed with the appropriate item in the Remote Console option menu. The intelligent synchronization requires a correctly adjusted picture. Use the auto adjustment function or the manual correction in the Video Settings panel to setup the picture. The Sync mouse button on top of the Remote Console may behave differently, depending on the current state of mouse synchronization. Usually pressing this button leads to a fast sync, except in situations where the KVM port or the video mode changed recently.
Note: At first start, if the local mouse pointer is not synchronized with the remote mouse pointer, press the Auto Adjust Button once.
3.4.4 Host System Mouse Settings
While the
Special Mouse Driver
There are mouse drivers which influence the synchronization process and lead to desynchronized mouse pointers. If this happens, make sure you do not use a special
Windows XP Mouse Settings
Windows XP knows a setting named “improve mouse acceleration”, which has to be deactivated.
Active Desktop
If the Active Desktop feature of Microsoft Windows is enabled, do not use a plain background. Instead, use some kind of wallpaper. As an alternative, you could also disable the Active Desktop completely.
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