Plasmon D2175, D875 user manual Appendix D Document Revision E

Models: D2175 D875

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Error

Sub-

Error

Subcode

Compo-

Corrective Action

Code

code

Description

Description

nent

 

(hex)

 

 

 

 

 

 

5

 

Checking a SCSI posi-

 

 

 

 

 

tion to drive command

 

 

 

 

 

 

 

 

32

1

Drive not con-

Drive not connected

Drive inter-

Replace or reconnect drive

 

 

nected

that was previously

face cables

cables

 

 

 

installed

 

 

 

 

 

 

 

 

 

2

 

Drive not connected

 

 

 

 

 

when restoring drives

 

 

 

 

 

 

 

 

33

1

Drive clamp fail

Drive clamp fail while

Drive, drive

Replace drive or cabling

 

 

 

loading drive

cables

 

 

 

 

 

 

 

34

1

Drive unclamp

Drive unclamp fail

Drive, drive

Replace drive or cabling

 

 

fail

unloading drive retry

cables

 

 

 

 

 

 

 

35

1

Drive load fail

Tray not seen in picker

MTE sensor

Replace MTE

 

 

 

while picker moving to

 

 

 

 

 

load position

 

 

 

 

 

 

 

 

 

2

 

VP or Tray sensor

MTE sensor,

Replace MTE, VP sensor, run

 

 

 

blocked after retracting

VP sensor

offsets to correct positioning

 

 

 

picker to fwd position

 

 

 

 

 

 

 

 

 

3

 

Drive not set to loaded

 

 

 

 

 

 

 

 

 

4

 

Drive load retry aborted

 

 

 

 

 

 

 

 

36

1

Drive unload fail

Drive not unclamped

Drive, drive

Replace drives or cables

 

 

 

 

cables

 

 

 

 

 

 

 

 

2

 

Pick finger did not hold

Alignment

Run offsets

 

 

 

on to tray, VP or Tray

problem

 

 

 

 

sensor blocked

 

 

 

 

 

 

 

 

 

3

 

No tray seen in unload

Alignment

Run offsets, replace MTE

 

 

 

attempt

problem,

 

 

 

 

 

MTE tray

 

 

 

 

 

sensor

 

 

 

 

 

 

 

 

4

 

Picker Tray sensor

Alignment

Run offsets, replace MTE

 

 

 

blocked during tray only

problem,

 

 

 

 

check of drive unload

MTE tray

 

 

 

 

 

sensor

 

 

 

 

 

 

 

 

5

 

Picker Tray sensor

Alignment

Run offsets, replace MTE

 

 

 

unblocked during tray

problem,

 

 

 

 

only check of drive

MTE tray

 

 

 

 

unload

sensor

 

 

 

 

 

 

 

37

1

Drive is clamped

Drive is clamped, can't

Drive, drive

Replace Drive, drive cables

 

 

 

unclamp (checking

cables

 

 

 

 

move from a drive)

 

 

 

 

 

 

 

 

Appendix D

Plasmon D875 - D2175 User Manual

Page 72

Document Revision E

Page 74
Image 74
Plasmon D2175, D875 user manual Appendix D Document Revision E