12 Getting Help

Customer Support

SPYPEN AIAS plawa-feinwerktechnik GmbH & Co. KG Bleichereistr. 18

73066 Uhingen - Germany

Helpline: +49 (7161) 93872-0 (English, Deutsch)

Website: www.spypen.com

Email: support@plawa.de

ArcSoft Software Help

For North America ArcSoft HQ Support Center (Fremont California, CA) Tel: 1-800-762-8657 (toll free number)

Fax: 1-510-440-1270

E-mail: support@arcsoft.com

VIVA DV-1 plawa-feinwerktechnik GmbH & Co. KG Bleichereistr. 18

73066 Uhingen - Germany

Helpline: +49 (7161) 93872-20 (English, Deutsch)

Website: www.plawa-digital.com/viva

Email: support_viva@plawa-digital.com

For South & Central America

Tel: 1-510-979+5520

Fax: 1-510-440-1270 E-mail:latlnsupport@arcsoft.com

For China

For Japan

ArcSoft China Support Center (Beijing)

ArcSoft Japan Support Center (Tokyo)

Tel: 8610-6849-1368

Tel: +81-03-3834-5256

Fax: 8610-6849-1367

Fax: +81-03-5816-4730

E-mail: china@arcsoft.com

Web: http://www.mds2000.co.jp/arcsoft

 

E-mail: japan@arcsoft.com and

 

support@mds2000.com

For Oceania

For Europe/Middle East/

ArcSoft Australian Support Center

Africa & Rest of the World

(Baulkham Hills, New South Wales)

ArcSoft Europe Support Center

Tel: 61

(2)

9899-5888

(Ireland)

 

Fax: 61

(2)

9899-5728

Tel: +353-(0)

61-702087

E-mail: support@supportgroup.com.au

Fax: +353-(0)

61-702001

 

 

 

E-mail: europe@arcsoft.com

Visit http://www.arcsoft.com for technical support and frequently asked questions (FAQ’s).

 

 

13 Appendix

• Technical Specifications

 

• Sensor Size

1/2” 1.3M pixel (1280 X 1024)

• Focus Range

1.1m ~ Infinity

• Lens

F 3.5 f=8.54mm (equivalent to 43mm of 35mm Camera)

• Shutter Speed

1/4 ~ 1/1000 second, Auto control (electronic shutter)

• Microphone

Mono

 

• Display

1.7” TFT LCD Display

• Auto Power off

30 second

 

• Digital Zoom

2X

 

• White balance

Auto/sunlight/cloud/indoor selection

• Exposure

Auto

 

• I/O Port

TV output

stereo minijack

 

Memory slot

Secure Digital card slot

 

USB

Standard mini B type (v 2.0)

• Memory

Internal

8MB NAND flash memory (approx. 7MB NAND flash for data

 

 

storage

 

External

Secure Digital card (compatibility test range :8~128MB)

• Memory Priority

1. External memory (SD card / MMC)

 

2. Internal memory, disable if SD memory card inserted.

• Storable images

(based on 8MB internal memory - Approximately 7MB Nand Flash for data

 

storage)

 

 

Super Fine resolution - Approximately 14 images at 1280 x 1024

 

Fine resolution - Approximately 34 images at 1280 x 1024

 

Economy resolution - Approximately 82 images at 640 x 480

• Video

(based on 128MB SD Card)

 

Super fine mode (8fps) - Approximately 7 minutes at 640 x 480

 

Fine mode (15fps) - Approximately 17 minutes at 320 x 240

 

Economy mode (15fps) - Approximately 56 minutes at 160 x 120

• Audio recording

Approximately 10 minutes for internal memory of approximately 7MB Nand Flash

• Battery

Type

Alkaline

 

 

Compatible with rechargeable NiMH

 

SIZE

AA

 

Quantity

2 pieces

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plawa-feinwerktechnik GmbH & Co.KG aias 1.3 manual Getting Help, Appendix, Customer Support, ArcSoft Software Help