Polycom 3725-23487-003/A manual Time, go to System Admin Settings Cameras

							Troubleshooting
System Components
Symptom	Problem		Corrective Action
The screen is blue.	You connected an external		Do one of the following:
	PAL camera to the Camera 1		•	If you plan to use an external PAL camera all of the
	In	1 connector, which
				time, go to System > Admin Settings > Cameras and
	deactivates the internal
				set the Primary Camera setting to 1.
	camera.
			•	If you want to view video from the external PAL
				camera, but do not plan on using this camera all of the
				time, press		Camera on the remote control and
				select the appropriate camera source.
				Note that when you disconnect the external PAL
				camera, the internal camera reactivates. To view
				video from the internal camera, press			Camera on
				the remote control and select the appropriate camera
				source.
No video from the	Camera inputs and outputs		Refer to Connecting Equipment to the Connection Panel
external camera.	are not connected correctly.		on page 2-4for information on how to connect an
			external camera correctly.
	You connected a composite		Go to System > Admin Settings > Cameras (page 2)
	video output device using the		and set the Video Format setting to Composite.
	S-video to RCA adapter, but
	you did not set the video
	format to Composite.
The video is not	The screen is not calibrated		The Mobile Responder comes with an auto-calibration
centered on the LCD	correctly.		feature. However, in order for this feature to properly
screen.			center the video on the screen, you must be viewing
			full-screen video. To view full-screen video and properly
			calibrate the screen:
			1.	Go to System > Admin Settings > Monitors >
				Monitors and enable Zoom video to fit screen OR
				set the Monitor 1 aspect ratio to 4:3.
			2.	Press	Near on the remote control to view
				full-screen video.
			3.	Press the Select LCD button to auto-calibrate the
				screen (refer to Identifying System Parts on page 2-2
				for an illustration showing where the Select button is
				located).
Cannot receive or	Stereo audio is not available		To receive stereo audio, connect external speakers or
send stereo audio.	with the built-in microphone		speakers on a headset to the Line Out				connector.
	and speakers.		To send stereo audio, connect an external digital
			microphone, such as a Polycom microphone or a
			SoundStation VTX 1000 conference phone, to the
			Conference-Link			connector.

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