Troubleshooting and Diagnostics

267

Trouble- shooting the IAD

This section provides information for troubleshooting symptoms associated with the operation of the IAD. Table 14–1describes symptoms, probable causes and suggested corrective action to correct the problem.

Table 14–1.Troubleshooting—Symptoms and Causes

Symptom

Power indicator is not lit.

LAN Link indicator is not lit

No dial tone is present

Probable Cause

Corrective Action

Power is not

Ensure that the power

available to the IAD

cord is securely

 

connected.

 

Ensure that the power

 

cord is plugged into a live

 

outlet.

 

Ensure that the power

 

switch is on.

 

If powered by an adapter,

 

ensure that the correct

 

adapter is used.

Incorrect Ethernet

Ensure that an Ethernet

connection

cable is properly

 

connected to the IAD and

 

its upstream connection.

Incorrect PVC/DLCI

Verify these settings:

set for voice

VPI: 0 to 255

channel

VCI: 0 to 65535

 

 

DLCI: 16 to 1023

 

(default PVC 0/39; DLCI

 

33)

IAD is improperly

Verify and correct

provisioned at the

provisioning of IAD as

voice gateway.

required (Table 9-2).

Incorrect network

Check and correct

provisioning.

network provisioning at

 

DSLAM, network

 

switches, etc.

Incorrect directory

Check and correct as

number at the

required

Class 5 switch.

 

 

 

NetEngine IAD User Guide

Page 286
Image 286
Polycom 6000, 7000 manual Trouble- shooting the IAD, Troubleshooting-Symptoms and Causes, Probable Cause Corrective Action

7000, 6000 specifications

The Polycom 6000, officially known as the Polycom RealPresence Group 6000, is an advanced video conferencing solution designed to facilitate seamless communication in various business environments. This high-definition system is specifically engineered for medium to large conference rooms, providing a superior collaboration experience for teams and organizations.

One of the standout features of the Polycom 6000 is its outstanding video quality. The system supports 1080p resolution at 60 frames per second, ensuring that every detail is crystal clear. This is crucial for effective communication, as it allows participants to see facial expressions and body language, which are essential for meaningful interaction. Coupled with Polycom's advanced video technology, the system can adapt to varying network conditions, ensuring that the video remains smooth and stable even in less than ideal circumstances.

Another significant characteristic of the Polycom 6000 is its interoperability. It seamlessly integrates with a range of other video conferencing solutions, including those from competitor brands. This flexibility allows businesses to connect with partners and clients who may not use the same technology, enhancing collaboration across different platforms. The system also supports standards-based protocols, making it a versatile choice for organizations looking to future-proof their communications.

Audio quality is equally impressive, as the Polycom 6000 features Polycom’s Acoustic Clarity technology. This technology provides full-duplex audio, ensuring that users can listen and speak simultaneously without interruptions or echoes. The system is equipped with directional microphones that capture sound clearly from every corner of the conference room, making it ideal for group discussions.

The Polycom 6000 also boasts advanced content sharing capabilities. Users can easily present documents, slides, and videos during meetings through the system's intuitive interface. With the support for wireless content sharing, participants can connect their devices without any cumbersome cables, making the overall meeting experience more fluid and engaging.

Security is a top priority for any modern communication tool, and the Polycom 6000 delivers robust security features. It includes encryption protocols to ensure that conversations remain confidential and secure from potential threats.

In conclusion, the Polycom 6000 is a powerful video conferencing solution characterized by exceptional video and audio quality, interoperability, advanced content sharing capabilities, and strong security protocols. It is a worthy investment for any organization seeking to enhance its communication and collaboration efforts.